Fetches a specific Zendesk ticket, categorizes it, and performs sentiment analysis. Outputs include a JSON object of the fetched ticket and a Markdown report summarizing the ticket's category and sentiment, or indicating if no ticket was found.

Customer support teams and analysts looking to streamline ticket retrieval, categorization, and sentiment analysis for better customer service insights.

- Automated Ticket Retrieval: Saves time by automatically pulling tickets based on specific criteria from Zendesk.
- In-Depth Sentiment Analysis: Helps customer support teams understand customer sentiment and act on key insights.
- Improved Customer Experience: Provides actionable insights for improving customer service and satisfaction.
- Streamlined Categorization: Organizes tickets by categories, making it easier to identify recurring issues or trends.

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